Effective Date: 22-Sep-2025
Brand: Mywebb.host | All rights reserved by Leghari Portal
1. Overview
At Mywebb.host, we provide high-quality web hosting, domain registration, SSL certificates, emails, and related services. By using our services, you agree to this Refund Policy. All payments made are non-refundable once services are provisioned, including setup, domain registration, and SSL activation.
This policy is designed to protect both the client and Mywebb.host from disputes or fraudulent claims.
2. Non-Refundable Services
The following services are non-refundable once provisioned:
- Web hosting plans after activation
- Domain registration and renewal fees
- SSL certificate purchases and activation
- Email hosting accounts
- Setup fees or configuration charges
- Any service that has been delivered or made available to the client
3. Refund Exceptions
Refunds may be considered at the sole discretion of Mywebb.host only in the following limited circumstances:
- Service failure caused solely by Mywebb.host, where the client is unable to use the service despite following instructions and support guidance
- Technical errors during provisioning that prevent service activation
- Duplicate billing errors
All refund requests must be submitted in writing to support@mywebb.host within 7 days of service provisioning.
4. Auto-Renewals and Billing
- Services may be set to auto-renew to prevent interruption.
- Clients must cancel before the renewal date to avoid being charged.
- Payments for auto-renewed services are non-refundable.
5. Chargebacks and Disputes
- By accepting our Terms & Conditions and placing an order, clients agree not to initiate chargebacks or disputes for services delivered according to this Refund Policy.
- Any fraudulent claims or chargebacks may result in:
- Immediate suspension or termination of services
- Reporting to payment processors and authorities
- Legal action to recover the full amount and associated costs
- Immediate suspension or termination of services
6. Refund Process
- Refund requests, if eligible, are reviewed by our support and finance team.
- Refunds, when approved, are processed via the original payment method.
- Processing time may vary depending on the payment provider (typically 5–15 business days).
7. No Partial Refunds
- Services delivered are considered fully provided once active, even if the client does not use them.
- Partial refunds are not available, except in cases explicitly approved by Mywebb.host.
8. Force Majeure
- Mywebb.host is not liable for service outages caused by events beyond our control, including natural disasters, cyberattacks, or 20i infrastructure issues.
- Refunds are not provided in such cases.
9. Contact Information
For any questions regarding this Refund Policy or to request a refund, contact:
Email: info@mywebb.host
Website: https://mywebb.host
Address: White Crown Building – Office 306 – Sheikh Zayed Rd – Trade Centre – Trade Centre 1 – Dubai